Fire Boots: Black Diamond will replace all boots that fail due to workmanship or raw material failure. Black Diamond will make the determination of whether a boot has failed due to raw material failure or workmanship. No boot will be covered if punctured, torn, or otherwise.
Battle OPS Footwear: 120-day limited warranty from the date of purchase against any defects in materials, manufacturing, and workmanship, during normal use. The warranty does not cover damage due to holes worn in toes, burn marks, punctures, cuts, and abrasions from outside causes, misuse and/or abuse by the wearer. The warranty may also be void if the user applies any materials not recommended for footwear, such as polishes, creams, oils or other chemicals that result in damage to the materials of the footwear.
Products sold at a discount of 30% or greater are final sale and may not be returned or exchanged.
To start a return, just email our customer service team at firstname.lastname@example.org with your name and order number for a Return Authorization Code and instructions.